Travel management for life sciences
Most sector pages in this market say the sector is complex and move on. This one has a number in it, because the ABPI Code of Practice 2024 puts a cash limit on hospitality and that limit is something a booking tool can either enforce or not.
The rule that changes the travel policy
The cost of any subsistence (food and drink) provided must not exceed £75 per person, excluding VAT and gratuities.Read clause 10 on the PMCPA site
£75 per person, excluding VAT and gratuities. That is an unusually precise number for a code of this kind, and precision is what makes it operational: a per-person cap can be configured, enforced at the point of booking, and audited. A vaguer standard can only be reviewed afterwards, by which time the money has been spent and the record is the problem.
And the rules that change where you can go
clause 10.1 deals with the event itself. Hospitality must be “of secondary consideration and must be appropriate and not out of proportion to the occasion”, and on venues:
the venue must be appropriate and conducive to the main purpose of the event/meeting; lavish, extravagant or deluxe venues must not be usedRead clause 10 on the PMCPA site
The Code puts the principle behind it directly: it should be the programme that attracts delegates to attend, and not the associated hospitality or venue. For overseas events involving UK health professionals, the supplementary guidance requires “valid and cogent reasons” — broadly, that most invitees are from outside the UK, or that the logistics genuinely point that way. The Code also asks that consideration be given to technology to avoid travel outside the UK at all.
What this does to the requirementA general corporate travel policy is built around cost and convenience. This one has to be built around a published external standard with a cash figure in it, enforced before the booking rather than found in an expense claim. That is a different specification, and it is worth saying so in the tender document rather than discovering it in implementation.
The three questions that are specific to this sector
| Ask | Why | What a real answer looks like |
|---|---|---|
| Can the tool enforce a per-person subsistence cap and a venue category rule at the point of booking? | A rule that only appears in a monthly report has not prevented anything. The £75 figure is enforceable precisely because it is a number. | A demonstration of a blocked booking and an approval workflow, not a screenshot of a report. |
| What audit record is produced, and what survives the end of the contract? | A published ruling is the enforcement mechanism in this sector, and the record is what you have when one is being considered. | A named export format, a retention period, and a clause in the exit section of the contract. |
| Have the consultants on our account worked under an external code before? | The failure mode here is not deliberate. It is a helpful consultant upgrading something, or choosing the nicer hotel, because that is usually the right instinct. | Named team, and the induction they receive on your policy before they take a booking. |
All three drop straight into sections 5 and 7 of the free RFP and ITT template, which is where they belong — answered in writing alongside everything else rather than raised in a meeting.
We are paid a fixed fee per enquiry agreed in advance, identical whichever supplier receives it. This page names no supplier as suitable for this sector, because we hold no data that would let us and because “experienced in life sciences” is a claim rather than a fact. The three questions above are how you find out for yourself.
What is the same as everywhere else
Quite a lot, and it is worth saying so rather than implying the sector is entirely its own world:
- Financial protection is still a contract term. Business travel under a general business travel agreement is outside the Package Travel Regulations 2018 (reg 3(2)(c)) and the supplier may be ATOL-exempt (reg 10(1)(h)). Both provisions.
- Duty of care is still yours. s.2(1) of the Health and Safety at Work etc. Act 1974 does not change by sector. What it requires.
- The VAT question is still the VAT question. A supply under the Tour Operators Margin Scheme gives no recoverable input VAT. Why two identical prices are not identical.
- The notice date still decides the timetable. Work backwards from it.
A note on scope
Whether and how the ABPI Code applies to your organisation is a question for your compliance function, not for this site. What is published above is what the Code says, quoted, with the clause numbers and a link to the text. If a code with cash limits and venue rules applies to you, the structural consequence for a travel programme is the same whichever code it is.
Common questions
What makes pharmaceutical travel different from ordinary business travel?
A published code with cash limits in it. The ABPI Code of Practice 2024, administered by the PMCPA, limits the subsistence a company may provide to a health professional or other relevant decision maker to £75 per person excluding VAT and gratuities (clause 10.8), and constrains the venue and the reasons for holding an event overseas. Ordinary business travel has no equivalent, which is why a general travel policy does not survive contact with a life-sciences programme.
What is the ABPI subsistence limit?
“The cost of any subsistence (food and drink) provided must not exceed £75 per person, excluding VAT and gratuities.” — clause 10.8 of the 2024 Code. It is a cash figure, which is unusual in this kind of code and is precisely what makes it something a booking tool can enforce at the point of booking rather than an expenses team discovering afterwards.
Can we hold a meeting at any hotel?
Not for meetings within scope of the Code. clause 10.1 requires that “the venue must be appropriate and conducive to the main purpose of the event/meeting; lavish, extravagant or deluxe venues must not be used”, and that hospitality is “of secondary consideration and must be appropriate and not out of proportion to the occasion”. The Code also puts it plainly: it should be the programme that attracts delegates, not the hospitality or the venue. A hotel category rule in a booking tool is how that becomes operational rather than aspirational.
Can we hold events outside the UK?
The supplementary guidance to clause 10.1 requires “valid and cogent reasons” for events involving UK health professionals at overseas venues — broadly, that most invitees are from outside the UK, or that it makes greater logistical sense to hold it outside the UK given where the relevant resources are. The Code also asks that consideration be given to technology to avoid travel outside the UK altogether.
Does the travel management company become responsible for Code compliance?
No. The obligation is the company's. What a supplier can do is make compliance the default: configure the venue and rate rules in the booking tool, flag a booking that breaches them before it is made rather than after, and produce the audit record. Compliance stays with you, the same way duty of care does.
What should we ask suppliers about, specifically?
Three things. Whether the booking tool can enforce a per-person subsistence cap and a venue category rule at the point of booking rather than flagging them in a report. What the audit record looks like, and whether it survives the end of the contract. And whether their consultants have worked on programmes with an external code before, because the failure mode is not malice, it is a consultant helpfully upgrading something.
Is the ABPI Code law?
It is a self-regulatory code administered by the Prescription Medicines Code of Practice Authority, not a statute. That does not make it optional for the companies within its scope: breaches are published, and the reputational consequence of a published ruling is the enforcement mechanism. Whether and how it applies to your organisation is a question for your compliance function, not for this site.
We are a medical device or CRO business. Does this apply?
Scope is a question for your compliance team and depends on what you do and which code or codes you are within. What is true regardless is that if any code with cash limits and venue rules applies to you, it changes the travel requirement in the same structural way, and the same three supplier questions above are the ones to ask.
Sources cited on this page
- ABPI Code of Practice 2024, clause 10 (PMCPA)
- ABPI Code of Practice 2024 (full text, PDF)
- Health and Safety at Work etc. Act 1974, s.2
- VAT Notice 709/5 — Tour Operators Margin Scheme
Every figure above was read from the source it is attributed to on 20 September 2026. How we check this.
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